Unemployment Update #3

The Michigan Unemployment Insurance Agency (UIA) is transitioning to a new unemployment tax and benefits system called MiUI, which will replace the current Michigan Web Account Manager (MiWAM). MiUI Tax functions are live and Benefits functions are scheduled to be available November 9, 2026. 

In this issue of the MiUI Unemployment Update, we’re sharing details about fact finding in MiUI.

Fact Finding in MiUI

Fact finding may occur when there are additional questions related to a claim or certification that need to be answered, as well as any other time more information is required. 

Fact finding may appear during the initial claims or weekly certification process, or in the Actions Required section on the claimant homepage. 

Upon completion, a confirmation message will appear (see example screenshot below).

Workers receiving unemployment benefits will be able to upload supporting documents at the end of the fact finding process. Files cannot be larger than 10 MB and the following formats are acceptable: .bmp, .gif, .png, .jpg, .jpeg, .tif, .tiff, and .pdf. 

In MiUI, workers can find outstanding fact findings on the Claimant Homepage under the Actions Required section. 

For more information on fact finding in MiUI, check out this Quick Reference Guide.

Stay Informed at MiUI University

To keep you informed and help you stay on track ahead of the launch, be sure to check out the MiUI University for Workers page, , which offers information about the transition to MiUI. This page will be updated regularly with support resources to educate you about MiUI, including overviews, guides, and videos.

Visit MiUI University for Workers

Thank you for your continued support as we transition to the new MiUI system. We look forward to collaborating with you beyond the launch to make this transition a success.

We're here to help every step of the way! 

Michigan Unemployment Insurance Agency