The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
Unemployment Insurance Agency
Unemployment Insurance Agency
The Michigan Unemployment Insurance Agency (UIA) administers the unemployment insurance program that provides temporary financial assistance to individuals who become unemployed through no fault of their own. Benefits are paid through taxes on employers covered under the Michigan Employment Security Act.
Claimant Roadmap
A step-by-step, user-friendly guide to applying for and understanding your unemployment insurance benefits.
Economic Dashboard
An in-depth analysis of key economic indicators of Michigan's unemployment insurance program.
Employer Help Center
A centralized hub for employers to efficiently manage their most common unemployment tax and claim issues.
MiUI University
MiWAM will be offline from 4:30 p.m. Wednesday, Feb. 18, through Sunday, Feb. 22. Other services such as MARVIN, Local Offices, and Customer Service and Office of Employer Ombudsman phones will also be unavailable during the transition to a new, modern computer system called MiUI. Services will be restored Monday morning, Feb. 23.
UIA will allow you to certify work searches using MARVIN at any time Tuesday, Feb. 17 through 4:30 p.m. Wednesday, Feb. 18, regardless of your designated day and time.
Michigan.gov/UIA will be available during this period with resources for claimants and employers, as well as UIA’s online chatbot to answer general questions about unemployment.
See what workers and employers need to know
Services
Information for Claimants
Learn about Michigan's unemployment insurance program, how to apply, maintaining eligibility and more.
Resources for Terminated Federal Employees
Schedule a Coaching Session for guidance on various unemployment topics like how to apply for benefits, protest and appeal rights, what the Monetary Determination Letter means and information on overpayments of benefits.
Sesiones de Grupo de Entrenamiento en Español para Reclamantes Archivando por Primera Vez también están disponibles.
Information for Employers
Manage your tax account and learn how to navigate Michigan's unemployment insurance system.
Launching a Business? Watch the Registering Your Business with the Unemployment Insurance Agency video. Key takeaway: You will receive an Employer Account Number (EAN) only if you are found to be a liable employer during registration.
Employer and TPA Seminars on MiUI: Online demonstrations that provide an overview of UIA’s new computer system and how to prepare your organization. Sign up for an seminar on MiUI.
Forms, Fact Sheets and Publications
Take a deep dive into our tools and resources designed to help you navigate the unemployment insurance system. We also offer some of our useful materials in different languages such as Arabic and Spanish.
Contact UIA
There are several ways to reach UIA with your questions:
- Chat online with an agent or representative through your MiWAM account.
- Schedule an in-person, phone or virtual appointment with a customer service agent.
- Call our customer service line at 1-866-500-0017 to speak to an agent or representative. Due to heavy call volumes, especially on Mondays and Tuesdays, callers may experience long wait times. We recommend to call later in the week when wait times are typically shorter.