Be aware of fake MDOT texts demanding toll or traffic ticket payments. MDOT does not operate any toll roads. Contact the Michigan Attorney General for information on how to identify scams and file a complaint.
Damage claim
Be advised that the majority of damage claims are denied under governmental immunity laws, MCL 691.1402 and MCL 691.1403.
Highway defect claims (including potholes) should only be submitted to MDOT if damage occurred on a state trunkline (M, I or US route), not local or county roads. If you have questions about road jurisdiction, contact your local MDOT region office or county road commission.
All damage claim forms must be submitted to the region office where damages occurred.
Claims under $1,000
Upon receipt of your damage claim under $1,000, MDOT will investigate the incident. Investigations typically take at least 90 days. Be advised that the majority of defect claims are denied under governmental immunity laws.
Claims of $1,000 or more
If your alleged damage claim is $1,000 or more, you can recover only by filing a lawsuit against MDOT. You should consult a private attorney if you want to pursue this option.
Damage claims procedure
- Download Form 3600.
- Print and completely fill out the form.
- Sign and notarize the form.
    - Notarization is not required to submit a claim, but you are encouraged to do so since claims recommended for payment after the review process must be notarized.
 
- Attach supporting documentation.
- Keep a copy for your records.
- Return form and documentation to the MDOT region office located in the county where the incident occurred.
- If damage occurred within an MDOT work zone, fill out Form 1119D.
Region damage claim contacts
- 
	                                            Bay RegionQuestions regarding damage claims should be directed to the MDOT offices listed for each county below. 
 
 CountiesMail toPhoneArenac 
 Bay
 SaginawDamage Claim 
 Bay City TSC
 2950 E. Wilder Road
 Bay City, MI 48706989-671-1555 Genesee 
 Lapeer
 ShiawasseeDamage Claim 
 Davison TSC
 9495 E. Potter Road
 Davison, MI 48423810-653-7470 Huron 
 Sanilac
 St. Clair
 TuscolaDamage Claim 
 Huron TSC
 9495 E. Potter Road
 Davison, MI 48423810-941-7819 Clare 
 Gladwin
 Gratiot
 Isabella
 MidlandDamage Claim 
 Mt Pleasant TSC
 1212 Corporate Drive
 Mt Pleasant, MI 48858989-773-7756 
- 
	                                            Grand RegionQuestions regarding damage claims should be directed to the MDOT offices listed for each county below. 
 
 CountiesMail toPhoneAllegan 
 Barry
 Ionia
 KentDamage Claim 
 Grand Rapids TSC
 2660 Leonard St NE
 Grand Rapids, MI 49525616-464-1800 Lake 
 Mecosta
 Montcalm
 Newaygo
 OsceolaDamage Claim 
 Cadillac TSC
 7915 South US-131 Hwy
 Cadillac, MI 49601231-775-3486 Mason 
 Muskegon
 Oceana
 OttawaDamage Claim 
 Muskegon TSC
 2225 Olthoff St
 Muskegon, MI 49444231-777-3451 
- 
	                                            Metro RegionBefore submitting a damage claim, check the jurisdiction of a road in Southeast Michigan by visiting https://maps.semcog.org/roadjurisdiction/. If the road falls under state jurisdiction, questions regarding damage claims should be directed to the MDOT office listed below. If a road falls under county or city/village, you must contact the appropriate local agency. 
 
 County/cityMail toPhoneCity of Detroit (I,M, or US routes within the city limits) Damage Claims 
 Detroit TSC
 1060 W. Fort Street
 Detroit, MI 48226
 313-965-6350 Macomb County Damage Claims 
 Macomb TSC
 26170 21 Mile Road
 Chesterfield Township, MI 48051586-421-3920 Oakland County Damage Claims 
 Oakland TSC
 800 Vanguard Drive
 Pontiac, MI 48341248-451-0001 Wayne County (I,M, or US routes outside of the city limits) Taylor TSC 
 6510 Telegraph Road
 Taylor, MI 48180313-375-2400 
- 
	                                            North RegionQuestions regarding damage claims should be directed to the MDOT office listed below. 
 
 CountiesMail toPhoneAlcona 
 Alpena
 Antrim
 Benzie
 Charlevoix
 Cheboygan
 Crawford
 Emmet
 Grand Traverse
 Iosco
 Kalkaska
 Leelanau
 Manistee
 Missaukee
 Montmorency
 Ogemaw
 Oscoda
 Otsego
 Presque Isle
 Roscommon
 Wexford
 Damage Claims 
 North Region Office
 1088 M-32 East
 Gaylord, MI 49735989-731-5090 
- 
	                                            Southwest RegionQuestions regarding damage claims should be directed to the MDOT office listed below. 
 
 CountiesMail toPhoneBerrien 
 Branch
 Calhoun
 Cass
 Kalamazoo
 St. Joseph
 Van BurenDamage Claims 
 Southwest Region Office
 1501 Kilgore Road
 Kalamazoo, MI 49001269-337-3900 
- 
	                                            Superior RegionQuestions regarding damage claims should be directed to the MDOT office listed below. 
 
 CountiesMail toPhoneDelta 
 Dickinson
 Gogebic
 Iron
 Menominee
 Damage Claims 
 Crystal Fall TSC
 120 Tobin-Alpha Road
 Crystal Falls, MI 49920906-875-6644 
 906-875-6264 (fax)Baraga 
 Houghton
 Keweenaw
 Marquette
 OntonagonDamage Claims 
 Ishpeming TSC
 100 S. Westwood Drive
 Ishpeming, MI 49849906-485-4270 
 888-920-6368 (toll free)
 906-485-4878 (fax)Alger 
 Chippewa
 Luce
 Mackinac
 SchoolcraftDamage Claims 
 Newberry TSC
 14113 M-28
 Newberry, MI 49868906-293-5168 
 866-740-6368 (toll free)
 906-293-3331 (fax)
- 
	                                            University RegionQuestions regarding damage claims should be directed to the MDOT office listed below. 
 
 CountiesMail toPhoneLivingston 
 Monroe
 Washtenaw
 Damage Claims 
 Brighton TSC
 10321 E. Grand River, Ste. 500
 Brighton, MI 48116810-227-4681 Jackson 
 Hillsdale
 LenaweeDamage Claims 
 Jackson TSC
 2750 N. Elm Road
 Jackson, MI 49201517-780-7540 Clinton 
 Eaton
 InghamDamage Claims 
 Lansing TSC
 2700 Port Lansing Road
 Lansing, MI 48906517-335-3754 
