The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
West Michigan Transportation Operations Center (WMTOC)
The West Michigan Transportation Operations Center (WMTOC) focuses on MDOT’s goals of improving safety, mobility, and economics through incident management, crash reduction, and traveler information activities. To help meet these goals, WMTOC operators monitor more than 1,800 miles of freeways and arterial roadways in the 13 counties of MDOT’s Grand Region.
WMTOC operators assist the public and local agencies with incident management support, traffic monitoring, and dynamic message sign (DMS) activation. The operations team actively coordinates with first responders to provide motorists with up-to-date traveler information, which can be found on MDOT's Mi Drive website.
The WMTOC has:
- 107 traffic cameras
- 39 dynamic message signs (DMS)
- 206 vehicle detectors (VDS)
- 26 Environmental Sensor Stations (ESS)
Additionally, WMTOC provides critical notifications to stakeholders of high-impact incidents on the roadways in real-time. WMTOC operators place calls to local agencies, communicate with first responders through phone and 800 MHz radios, and send high-impact e-mails to stakeholders.
Safety Services Patrol
Safety Service Patrol (SSP) is a service provided by MDOT at no cost to motorists. SSP operators patrol the freeways in Kent County to assist motorists, remove debris, mark abandoned vehicles, and support emergency responders. SSP is not an on-demand service that can be requested nor is there a phone number to call for assistance. The following roads are being patrolled 6 a.m. to 7 p.m. Monday - Friday:
- US-131 from 100th Street to 10 Mile Road,
- I-96 from Fruit Ridge Avenue to M-50, and
- I-196 from 44th Street to I-96.