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WIC EBT Transition Information
The EBT Transition to FIS/CDP successfully took place October 15-17, 2021. As a reminder, you should now be using WIC Direct to look up client information.
- EPPIC will be available until November 18, 2021.
- The only transactions you will be able to see in EPPIC will be through Saturday, October 16, 2021.
- All transactions beginning Sunday, October 17, 2021 will be in WIC Direct
All EBT transactions will now go through WIC direct. To login to WIC Direct, staff will need to
- Navigate to MILogin and select CDP Identity
- Acknowledge/Agree to the Terms & Conditions
- Under "Use another service to login"
- Select "MILogin Third Party"
- Do not set up a Username/password
- This will take you to the CDP Identity Home page
- Select "MILogin Third Party"
- In the Internet search bar, enter the URL for WIC Direct
As you load your new WIC EBT Cards, you may continue to use the Card Issuance Log. It will be updated soon to reflect 250 cards per box.
Requests for additional labels to send cards and equipment back to the state office should be submitted to MDHHS-WICEBTQuestions@michigan.gov. If you have recently sent in a request for additional labels, you do not need to send it again.
If you have any questions, please contact MDHHS-WICEBTQuestions@michigan.gov
Training Updates
The video of the training will be made available soon.
The powerpoint slide will also be made available soon.
If you have any questions, please email: MDHHS-WICEBTQuestions@Michigan.gov
Calendar-Upcoming Dates/milestones
- August 27, 2021
- No appointments are to be scheduled after 4:00 PM
- Conversions to FIS/CDP begins at 5:00 PM
- MI-WIC will be unavailable beginning at 5:00 PM
- August 28, 2021
- MI-WIC will be unavailable
- Clients will NOT be able to shop at ANY STORE using their WIC and/or SNAP Benefits beginning at 11:30 PM
- Note: The State Office will schedule a notification to clients via text blast
- August 29, 2021
- MI-WIC will be unavailable
- Clients will NOT be able to shop at ANY STORE using their WIC and/or SNAP Benefits until approximately 9:00 AM
- Note: The State Office will schedule a notification to clients via text blast to notify them when they can shop again
- August 30, 2021
- Schedule lightly this week
- MI-WIC will be available at 9:00 AM
Please contact MDHHS-WICEBTQuestions@Michigan.GOV If you have questions.
Additional Resources
Tips & FAQs
Tips & FAQs related to WIC EBT transition.
Glossary
WIC EBT transition glossary.
WIC Direct Glossary
WIC direct guide and glossary.
ebtEDGE Cardholder User Guide
View and download the ebtEDGE Cardholder User Guide.
WIC Client Training Brochures
View and download the WIC client training brochures.
Card Ordering Process
Card Ordering Process