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If I think my child needs help, what should my first steps be?

In an emergency

If you need help because of an emergency, for example your child is talking or acting in a way that is frightening or not safe, call 911. The 911 operator can help you and your child right away.

For a non-emergency

Your child’s primary care provider (family doctor, pediatrician, nurse practitioner or physician’s assistant) is one place to go for help when there are concerns about mental health problems.  The primary care provider can help you contact mental health providers.

Sometimes your child’s school might also notice emotional or behavioral difficulties and can provide support in finding help.

Another way to find services is to contact your child’s health insurance provider (private insurance or Medicaid) and ask about mental health providers connected to your health plan. It might take several phone calls to find a provider who has openings and can schedule an appointment. Many insurers provide services for children with mild to moderate mental health needs.

The third way to find help for mental health problems is to call the local Community Mental Health (CMH) center. CMH helps children with serious mental health needs. CMH can help you determine if your child is eligible for CMH services, and if not, can help find other resources for your child or can refer you to services through your health plan.

If you and/or your child do not have health insurance, contact your local Michigan Department of Health and Human Services office for help signing up for insurance.

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