Skip to main content

Information for Clients

Training Materials

EBT Training Materials

Clients are issued a Michigan Bridge Card to purchase certain food products and access cash benefits at a number of retailers and ATMs throughout the state.

Contact a customer service representative toll-free at 888-678-8914 if you:

  • Received your first card in the mail - follow the instructions that came with your card to choose a personal identification number (PIN).
  • Have a lost or stolen card.
  • Suspect someone else is using your card.
  • Have trouble with your card.
  • Forgot or want to change your PIN.
  • Need to know your food and/or cash benefits balance and cannot find your last store receipt.
  • Want to know a location nearby to use your card.

Customer service is available 24 hours a day, 7 days a week (Spanish and Arabic service is available). If you are deaf, deafblind or hard of hearing- or speech-impaired, call the Michigan Relay Center at 7-1-1.