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Update EVV Implementation for Behavioral Health MI Choice and MI Health Link Personal Care Services

The below communication was sent via email on August 21, 2024, to Agencies affiliated with Behavioral Health, MI Choice, and MI Health Link programs. Additionally, the communication was shared with all Community Mental Health Services Program (CMHSP), Prepaid Inpatient Health Plans (PIHP), Waiver Agencies, and Integrated Care Organizations (ICO).

RE: UPDATE: MDHHS Electronic Visit Verification (EVV) Implementation: Behavioral Health, MI Choice, and MI Health Link Personal Care Services

 

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Good afternoon,

Behavioral Health, MI Choice, and MI Health Link EVV go-live is extended to Monday, 9/9/2024.

MDHHS is going live with a soft launch of EVV for Behavioral Health, MI Choice, and MI Health Link. That means EVV is required as outlined in policy bulletin MMP 24-21, there are no financial penalties if EVV information is not reported through the state’s EVV or other third-party EVV system until a date to be identified by MDHHS. Agency providers and their caregivers should use the soft launch period to review training tools, get used to the EVV system, and troubleshoot problems.

During the soft launch period, Behavioral Health, MI Choice, and MI Health Link providers will continue to submit claims the same way they do today.

While the EVV soft launch is not intended to result in changes to the Community Mental Health Services Program (CMHSP), MI Choice Waiver Agencies (WA), or Integrated Care Organizations (ICO) billing guidelines, providers should contact their CMHSP, WA, or ICO with any billing guideline questions.

What Does This Mean for You?

On 9/9/2024 the HHAeXchange Agency Provider Portal will be available with your payer data. Agencies will be able to review their member and authorization data sourced from their payer (CMHSP, WA, or ICO) system.

Continuing EVV Preparation

No later than 9/16/2024 agency providers should log into the HHAeXchange Agency Provider Portal and become familiar with the EVV tools available, and if choosing to use schedules begin creating schedules in the HHAeXchange Agency Provider Portal.

Beginning 9/16/2024 agency providers should start training and preparing their caregivers to ensure they are ready to use EVV tools for clocking in and out no later than 10/7/2024.

MDHHS will provide the CMHSP, WA, ICO, and network providers with guidance on the end of the soft launch and the start of tying payments to EVV at a later date.


Questions?

To stay up to date on EVV in Michigan visit www.Michigan.gov/EVV.

For questions or help, call HHAeXchange at 1-866-576-1179 or visit the HHAeXchange Michigan Information Center website at https://www.hhaexchange.com/info-hub/michigan.

For HHAeXchange Learning Management System (LMS) tools and resources visit https://hhaexchange.docebosaas.com/learn