Contact Provider Support

When contacting Provider Support by phone, please have the necessary information available to receive adequate assistance. When emailing Provider Support, please copy and paste it into your email.

Please note: If the appropriate information is not received, this may cause a delay in your inquiry being processed.

Email: Providersupport@Michigan.gov

Phone: 1-800-292-2550

Monday through Friday 8:00 am to 5:00 pm EST. Closed on all State of Michigan and most national holidays.

For Claim inquiries include:

Provider representative name and contact information: (must have a MILogin account with access to the CHAMPS provider’s domain)

Provider NPI:

Beneficiary ID:

            TCN(s):

            Date of Service (DOS):

            Procedure Code(s):

            CARC and RARC:

            A brief description of the issue:

For Admission/LOCD/PET inquiries include:

Provider representative name and contact information:

Provider NPI:

Beneficiary ID:

Admission Transaction ID:

Admission Date:

Discharge Date:

A brief description of the issue:

Skilled Nursing Facility (SNF) providers:

 Hospice Date of Service (DOS), if the beneficiary received Hospice services while in the Nursing Facility:

 LOCD Application ID:

 LOCD Created Date:

All other inquiries include:

Provider representative name and contact information:

Provider NPI:

Beneficiary ID:

A brief description of the issue:

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