Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies.
Information on the Family Independence Program, State Disability Assistance, SSI, Refugee, and other cash assistance.
If you cannot afford child care, payment assistance is available.
Children's Special Health Care Services information and FAQ's.
Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements.
Information on the Food Assistance Program, eligibility requirements, and other food resources.
Information about the health care programs available through Medicaid and how to qualify.
Our migrant program works with a number of organizations to provide services for Michigan’s migrant and seasonal farmworkers.
A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival.
Universal caseload, or task-based processing, is a different way of handling public assistance cases.
Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children.
Information on adoption programs, adoption resources, locating birth parents and obtaining information from adoption records.
Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services.
Information on child support services for participants and partners.
Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others.
Information on the Children's Foster Care program and becoming a Foster Parent.
Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure.
Information on treatment and services for juvenile offenders, success stories, and more.
Child Welfare Medical and Behavioral Health Resources
MDHHS and partners support a continuum of prevention services. The continuum is inclusive of primary, secondary, and tertiary prevention activities. Visit this page to learn more.
Information about injury and violence prevention programs in Michigan
Information on Safe Sleep for your baby, how to protect your baby's life.
The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards.
Resources and information to assist in assuring firearm safety for families in the state of Michigan.
The Division of Victim Services (DVS) provides a voice advocating for and responding to all victims of crime in Michigan. Learn more about DVS-funded programs and services, including Michigan’s 24/7, free, confidential, and anonymous domestic violence and sexual assault hotlines.
Medical Resources for Child Protection
Serves as liaison and provides funding to Michigan’s 45 local health departments.
Adult Behavioral Health & Developmental Disability Services
Multicultural Health
Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others.
Information on communicable & chronic diseases.
Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities.
Birth, Death, Marriage and Divorce Records
Boards and Commissions
Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST.
Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account.
Information on How to Bid, Requests for Proposals, forms and publications, contractor rates, and manuals.
Information & resources for Community and Faith-Based partners
Information on DHS Applications and Forms grouped by category.
Health Care Providers
Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps.
Michigan Statewide Systems of Care
Information on the grant awarded for the State Innovation Model Proposal
Protect MiFamily -Title IV-E Waiver
Offers resources for agencies who operate the Weatherization Assistance Program in the state of Michigan
Information is collected to monitor the general health and well-being of Michigan citizens.
Information on resources in your community and volunteer recruitment and training, and services provided at local DHS offices.
Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information.
A variety of reports & statistics for programs and services.
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Do we have to return the PIN select and Balance Inquiry devices?
Yes! After the EBT Conversion the PIN select and Balance Inquiry devices need to be sent back to the State of Michigan. An email was sent to the WIC Coordinator the week of August 23, 2021, from UPS with an return label to use. The devices must be returned no later than September 20, 2021.
What has to be returned with the PIN Select and Balance Inquiry devices?
All Devices, Electric Cords, Phone Cords.
Can the PIN Select and Balance Inquiry devices be recycled?
No, they must be returned to the State WIC Office by September 20, 2021
How will clients PIN their WIC EBT Cards?
They can use www.ebtEDGE or by calling the IVRU 1-888-678-8914
When is the transition scheduled to happen?
August 27, 2021
August 28, 2021
August 29, 2021
August 30, 2021
When will the new EBT Cards be mailed?
They were mailed the last week of July 2021.
When will the new cardholder brochures be mailed?
They were mailed the last week of July 2021.
How will the ordering process work for WIC EBT Cards?
You will now be submitting orders to the WIC State Office using Survey Monkey on a quarterly basis. The first time Local Agency's will order additional cards will be March 2022
Will I still order additional cards the way we currently do?
No, New process to use Survey Monkey on a quarterly basis. The initial order will be enough to get your clinics through the conversion process and then some.
Will the WIC EBT Cards (with the bridge image) still work after the conversion.
Yes - but you will still want to replace the cards as the clients come into the office.
Will the same pin work on the new cards?
Yes, the PIN will transfer to the new card.
Do we have to make special appointments for everyone to come to the clinic to get their new EBT cards?
No - Issue the new cards as the clients come in for their scheduled appointments. The card with the bridge on it will continue to work.
How will clients verify benefits?
IVRU phone number
ebtEDGE/Cardholder Portal App
WIC CONNECT App
What if I have questions about the EBT transition?
Email to: MDHHS-WICEBTQUESTIONS@Michigan.gov
What if there are questions about ordering WIC EBT Cards?
Email: MDHHS-WICCARDORDER@Michigan.gov
After the EBT Conversion will EPPIC still work?
Yes for 30 days after the transition for transactions up to August 27, 2021
Will the IVRU phone # change?
No - It will still be: 1-888-678-8914
Will the Helpline phone number or process change?
No - the phone number and process will remain the same.
1-800-942-1636 option 1 - 3Sigma currently. As of August 23, 2021, it will be sent to Kunz, Leigh and Associates.
How will we receive communications regarding EBT transition?
Emails, WIC E-Notices and Trainings
When will we get trained on the new EBT system?
August 2021 - A link to the signup was included in WIC E-Notice #2021 - 165, announcing the link was open.
Issues with MI-WIC?
See WIC E-Notice #2021 - 183 sent 8/10/2021 @ 11:22 AM
If a client needs a card replaced, what should they do?
They can call the IVRU (phone number is on the back of the WIC EBT Card) 1-888-678-8914 and request a new card or the clinic can issue them a new card.