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EMS Documentation

MDHHS completed an RFP for our technology systems specifically regarding our Patient Care Reporting. We are transitioning to First Due as our state-provided PCR software.
 
First Due is a public safety software company that serves many agencies across the country. They are known for their focus on the user experience and customer support. More information can be found on their website: About First Due | First Due Mission.

Over the past several months our agencies have been working with First due to aid in this transition. MDHHS has created a schedule of trainings for agencies that can be accessed here.

In addition to these trainings First Due has their own Knowledge Base platform that has live trainings held on Thursdays. If for some reason you are unable to attend one of these trainings live, these sessions are recorded and can be accessed through Knowledge Base here: State of Michigan ePCR Training Schedule


For a comprehensive checklist of where to get started click here.

For any specific questions as it pertains to First Due, please reach out to First Due's support team by submitting a ticket here: First Due Client Knowledge Base Knowledge Base