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EMS Documentation
MDHHS completed an RFP for our technology systems specifically regarding our Patient Care Reporting. We are transitioning to First Due as our state-provided PCR software. First Due is a public safety software company that serves many agencies across the country. They are known for their focus on the user experience and customer support. More information can be found on their website: About First Due | First Due Mission. Over the past several months our agencies have been working with First due to aid in this transition. MDHHS has created a schedule of trainings for agencies that can be accessed here. In addition to these trainings First Due has their own Knowledge Base platform that has live trainings held on Thursdays. If for some reason you are unable to attend one of these trainings live, these sessions are recorded and can be accessed through Knowledge Base here State of Michigan ePCR Training Schedule |
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Open Office Hours
To provide some dedicated time for agencies to ask questions about and get assistance with their transition to First Due, we have scheduled some Open Office Hours. The intent is to allow agencies an opportunity to pop in if needed. These open meetings will be hosted on teams, and will not be structured trainings. There is no RSVP, and you do not need to stay the entire time. We ask that everyone be respectful of others, and allow our staff to answer everyone’s questions.
Our team we be online at the following times. Click the link next to the time to join at any point during the hour!
Thursday August 21st, 10:00-11:00
Join the meeting now
Meeting ID: 285 415 134 715 9
Passcode: dT9Sq34j
Tuesday August 26th, 11:00-12:00
Join the meeting now
Meeting ID: 252 949 390 835 1
Passcode: a8Xu7bZ2
Thursday August 28th, 13:00-14:00
Join the meeting now
Meeting ID: 257 359 810 572 0
Passcode: rW2UB7jn
More dates/times will be added shortly, so check back if needed!