For questions regarding policy and coverage information, call: 1-866-316-3784
Pharmacy Help Desk
For pharmacists only, for questions regarding billing issues, claims processing and assistance with claim edits, call: 1-855-432-6843 (CVS Caremark)
Prior Authorization
For prescribers only, for questions regarding prior authorization, or to initiate prior authorization requests, call: 1-866-316-3784
General Pharmacy Benefit Information