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Aetna Better Health of Michigan Medicaid Pharmacy Information

Customer Service

For questions regarding policy and coverage information, call: 1-866-316-3784

Pharmacy Help Desk

For pharmacists only, for questions regarding billing issues, claims processing and assistance with claim edits, call: 1-855-432-6843 (CVS Caremark)

Prior Authorization

For prescribers only, for questions regarding prior authorization, or to initiate prior authorization requests, call: 1-866-316-3784  

General Pharmacy Benefit Information