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Agency Providers
This page is intended for Home Help Agency providers. An agency provider is defined by MDHHS as an organization or an employer of two or more individual providers.
Agency Process
Agencies seeking to provide services in the Home Help program must be approved by MDHHS before they can bill for Home Help services and receive the approved provider agency rate. Click any of the hyperlinks for additional information about the indicated process step. For a complete understanding of the Agency enrollment process to become a CHAMPS-enrolled and approved Home Help Agency provider review this presentation and recording.
Getting Started
- Obtain or already have a Federal Employer Identification Number (EIN)
Learn more information about an EIN and how to apply: www.irs.govbusinessessmall-businesses-self-employedemployer-id-numbers
- Register with the Michigan Department of Licensing and Regulatory Affairs (LARA) or the agency's local County Clerk office.
- Apply for a National Provider Identifier (NPI): NPPES (hhs.gov)
- Instructions on how to apply for an NPI: nppes.cms.hhs.gov/assets/How_to_apply_for_an_NPI_online.pdf
- Register your vendor account with the State of Michigan visit the SIGMA Vendor Self-Service website: www.Michigan.gov/SIGMAVSS
- MiLogin Instructions to learn how to create a MiLogin account to access CHAMPS or other services.
- MiLogin Portal: https://milogintp.michigan.gov
- CHAMPS Instructions and Information
Agencies involved in the Home Help program must register in CHAMPS before delivering services or working with MDHHS Home Help beneficiaries. Click the CHAMPS instructions link to learn how to complete and submit the CHAMPS provider enrollment application, revalidation, and more.
- The MSA-204 allows the agency provider to enroll an agency caregiver in CHAMPS in the agency caregiver's absence. It must only be used when the agency caregiver chooses not to participate in the submission of their CHAMPS enrollment application.
- Submit Documents to the MDHHS Home Help Policy Section
- Make sure your agency is reporting Electronic Visit Verification (EVV) information.
- Complete the HHAeXchange Provider Onboarding Form to register with the MDHHS EVV vendor, HHAeXchange.
- For information on how to train your employees and caregivers, as well as agency training information on using the state offered system, visit the HHAX Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.
- Complete the HHAeXchange Provider Onboarding Form to register with the MDHHS EVV vendor, HHAeXchange.
- Final Steps Once MDHHS approves the agency to provide Home Help services, work with the Home Help beneficiary, and contact the MDHHS local county office to get authorized, provide services, and submit an invoice for payment.
Bimonthly Agency Meeting Dates
The Michigan Department of Health and Human Services (MDHHS) hosts a series of bi-monthly touch point meetings with Home Help Agency Providers to review Home Help policies, share updates, discuss operational concerns, and answer questions about the steps we can take together to provide high-quality care to Home Help clients. Questions can be entered when registering for a session, we will get to as many questions during the meeting as time allows.
The times listed below are Eastern Time (ET)
| Date | Time | Registration Link |
| August 20, 2026 | 9:00 - 10:00 AM | Click here to Register for August |
| October 15, 2026 | 2:00 - 3:00 PM | Click here to Register for October |
| December 17, 2026 | 9:00 - 10:00 AM | Click here to Register for December |
Previously Recorded Meetings
- June 18, 2026: Recording
- February 19, 2026: Recording
- December 11, 2025: Recording
- October 9, 2025: Recording
- August 14, 2025: Recording, Slide Deck
- April 10, 2025: Recording
- February 13, 2025: Recording
- April 25, 2024: How to complete the HHAeXchange Onboarding form: Recording