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Agency Providers

This page is intended for Home Help Agency providers. An agency provider is defined by MDHHS as an organization or an employer of two or more individual providers. 


Upcoming EVV Compliance Webinars

Note: These trainings are intended for agency administrators only. It is not intended for caregivers.
Join MDHHS and HHAeXchange for a Michigan-focused training designed to help providers better understand how EVV compliance is measured, reported, and improved. Each session will break down compliance calculations in a clear, practical way so you can confidently monitor performance and support your caregivers. For policy specifics refer to Final-Bulletin-MMP-26-10-EVV.pdf
 
To help support agencies, the upcoming webinar date and time is being offered:

Training Session: EVV Made Simple: How to Stay Compliant Every Day (note this is not specific to MI but covers EVV best practices in general)

When: April 7, 2026, 11:00 AM ET Registration Link: https://info.hhaexchange.com/evvmadesimple

March 24, 2026: HHHAX Michigan: Know your Numbers:  Slides | Recording


Agency Process

Agencies seeking to provide services in the Home Help program must be approved by MDHHS before they can bill for Home Help services and receive the approved provider agency rate. Click any of the hyperlinks for additional information about the indicated process step. For a complete understanding of the Agency enrollment process to become a CHAMPS-enrolled and approved Home Help Agency provider review this presentation and recording

Getting Started

  1. Obtain or already have a Federal Employer Identification Number (EIN)

    Learn more information about an EIN and how to apply: www.irs.govbusinessessmall-businesses-self-employedemployer-id-numbers

  2. Register with the Michigan Department of Licensing and Regulatory Affairs (LARA) or the agency's local County Clerk office. 
  3. Apply for a National Provider Identifier (NPI): NPPES (hhs.gov)
  4. Register your vendor account with the State of Michigan (SOM) by visiting the SIGMA Vendor Self-Service website: www.Michigan.gov/SIGMAVSS
  5. MiLogin Instructions Instructions on how to register for a MiLogin account to access CHAMPS.
  6. CHAMPS Instructions and Information Agencies involved in the Home Help program must register in CHAMPS before delivering services or working with MDHHS Home Help beneficiaries. Click the CHAMPS instructions link to learn how to complete and submit the CHAMPS provider enrollment application, revalidation, and more.
    • The MSA-204 allows the agency provider to enroll an agency caregiver in CHAMPS in the agency caregiver's absence. It must only be used when the agency caregiver chooses not to participate in the submission of their CHAMPS enrollment application. Click here to download a fillable version of the MSA-204
  7.  Submit Documents to the MDHHS Home Help Policy Section
  8. Complete the HHAeXchange Provider Onboarding Form to register with the MDHHS EVV vendor.
    • For information on how to train your employees and caregivers, as well as agency training information on using the state offered system, HHAeXchange, visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.   
  9. Final Steps Once MDHHS approves the agency to provide Home Help services, work with the Home Help beneficiary and contact the MDHHS local county office to get authorized, provide services, and submit an invoice for payment.


 2026 Bimonthly Agency Meeting Dates

The Michigan Department of Health and Human Services (MDHHS) is hosting a series of bi-monthly touch point meetings with Home Help Agency Providers to review Home Help policies, share updates, discuss operational concerns, and answer questions about the steps we can take together to provide high-quality care to Home Help clients. We ask that if you are a first-time user of Adobe Connect, you take the time before the training to review the user guide and perform a URL connection test to ensure you will be able to view and hear the webinar. 

Questions can be entered when registering for a session, we will get to as many questions during the meeting as time allows.


The times listed below are Eastern Time (ET)

Date Time Registration Link
June 18, 2026 2:00 - 3:00 PM Click here to Register for June
August 20, 2026 9:00 - 10:00 AM Click here to Register for August
October 15, 2026 2:00 - 3:00 PM Click here to Register for October
December 17, 2026 9:00 - 10:00 AM Click here to Register for December

2026 Recorded Meetings

    2025 Recorded Meetings

    2024 Recorded Meetings

     

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