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Agency Providers

This page is intended for Home Help Agency providers. An agency provider is defined by MDHHS as an organization or an employer of two or more individual providers. 


Update on the status of Home Help Respite Funds

Due to a shift in funding for the current fiscal year, the Michigan Department of Health and Human services will no longer be able to award a second year of respite to eligible Home Help clients and their live-in caregivers. We recognize that some people received approval for funding but were unable to utilize the funds during the approval period. These individuals will no longer be able to receive extensions for respite services.

Effective October 14, 2025, the Home Help Respite and Caregiver Support Grant is no longer accepting new applications for respite funding. Applications received on or before October 14, 2025, will continue to be reviewed and processed in the order received until remaining funds have been fully distributed. Approved respite applications will have an approval period that ends February 28, 2026.

Billing for Home Help Respite Services

As a reminder, respite services can be billed monthly after all services for the month have been provided. All invoices must be submitted as soon as possible, but no later than 60 days after services are provided. Respite services provided prior to September 30, 2025, must be billed no later than November 30, 2025. February 2026 services must be billed no later than April 30, 2026, to guarantee payment. Respite services provided after February 28, 2026, will not be paid due to the program ending.

Completed invoices must be emailed to MDHHS-BPHASA-HomeHelp-Respite-Payments@michigan.gov or faxed to 1-517-763-0101.


Agency Process

Agencies seeking to provide services in the Home Help program must be approved by MDHHS before they can bill for Home Help services and receive the approved provider agency rate. Click any of the hyperlinks for additional information about the indicated process step. For a complete understanding of the Agency enrollment process to become a CHAMPS-enrolled and approved Home Help Agency provider review this presentation and recording

Getting Started

  1. Obtain or already have a Federal Employer Identification Number (EIN)

    Learn more information about an EIN and how to apply: www.irs.govbusinessessmall-businesses-self-employedemployer-id-numbers

  2. Register with the Michigan Department of Licensing and Regulatory Affairs (LARA) or the agency's local County Clerk office. 
  3. Apply for a National Provider Identifier (NPI): NPPES (hhs.gov)
  4. Register your vendor account with the State of Michigan (SOM) by visiting the SIGMA Vendor Self-Service website: www.Michigan.gov/SIGMAVSS
  5. MiLogin Instructions Instructions on how to register for a MiLogin account to access CHAMPS.
  6. CHAMPS Instructions and Information Agencies involved in the Home Help program must register in CHAMPS before delivering services or working with MDHHS Home Help beneficiaries. Click the CHAMPS instructions link to learn how to complete and submit the CHAMPS provider enrollment application, revalidation, and more.
    • The MSA-204 allows the agency provider to enroll an agency caregiver in CHAMPS in the agency caregiver's absence. It must only be used when the agency caregiver chooses not to participate in the submission of their CHAMPS enrollment application. Click here to download a fillable version of the MSA-204
  7.  Submit Documents to the MDHHS Home Help Policy Section
  8. Complete the HHAeXchange Provider Onboarding Form to register with the MDHHS EVV vendor.
    • For information on how to train your employees and caregivers, as well as agency training information on using the state offered system, HHAeXchange, visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.   
  9. Final Steps Once MDHHS approves the agency to provide Home Help services, work with the Home Help beneficiary and contact the MDHHS local county office to get authorized, provide services, and submit an invoice for payment.


 2025 Bimonthly Agency Meeting Dates

The Michigan Department of Health and Human Services (MDHHS) is hosting a series of bi-monthly touch point meetings with Home Help Agency Providers to review Home Help policies, share updates, discuss operational concerns, and answer questions about the steps we can take together to provide high-quality care to Home Help clients. We ask that if you are a first-time user of Adobe Connect, you take the time before the training to review the user guide and perform a URL connection test to ensure you will be able to view and hear the webinar. 

Submit questions to be addressed during the meeting via email to mdhhs-hhproviderquestions@michigan.gov we will get to as many questions during the meeting as time allows.


The times listed below are Eastern Standard Time (EST)

Date Time Agenda Registration Link
December 11, 2025 2:00 to 3:00 PM TBD Click here to register for December

2025 Recorded Meetings

2024 Recorded Meetings

 

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