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Home Help

The Home Help program is administered by the Michigan Department of Health and Human Services (MDHHS) and provides personal care services to individuals who need hands-on assistance with Activities of Daily Living (ADLs) and assistance with Instrumental Activities of Daily Living (IADLs).  MDHHS is responsible for approving Home Help providers for participation in the program.  

If you are a Medicaid Beneficiary interested in the Home Help program, visit www.Michigan.gov/AdultServices for additional information.

Click here for video instructions on how to use this webpage.

Electronic Visit Verification (EVV) Timeline

In addition to using EVV, Home Help providers must also continue to use their current service verification methods (CHAMPS Electronic Service Verification (ESV) Paper Service Verification (PSV), or MSA-1904 Home Help Agency Invoice). Payments will continue to be based on the data recorded on the current service verification methods until further notice. Details can be found in L Letter 24-38.
Click here to learn more about EVV in Michigan

Agency Providers

An agency provider is defined by MDHHS as an organization or an employer of two or more individual providers.

Individual Caregivers

An individual provider or caregiver is defined by MDHHS as the direct care worker. The individual caregiver provides personal care services to an MDHHS Home Help beneficiary.

Tools and Resources

Useful tools and resources for all Home Help providers.

Home Help Caregivers Notice of ElectionAn election by secret ballot will be conducted under the direction and supervision of the Michigan Employment Relations Commission (MERC) among the eligible voters described herein to determine the representative, if any, desired by them for the purposes of collective bargaining with their employer. Those persons eligible to vote are: All individual home help caregivers selected by a participant or the participant's representative, who provides individual home help services to a participant. Excluding: Caregivers who provide services through an agency provider, an integrated care organization, or similar entity. 

Date, time, and place of election:

  • Ballot Packets Mailed to all eligible voters on or before Monday, September 15, 2025.
  • Return Ballots by Mail or Lobby Drop Off to MERC’s Detroit Office (Cadillac Place).
  • Return Ballots Must Reach the MERC Detroit Office by Mon, Oct. 6, 2025 @ 5pm.