Customer Service
For questions regarding policy and coverage information, call: 1-800-903-5253.
Pharmacy Help Desk
For pharmacists only, for questions regarding billing issues, claims processing and assistance with claim edits, call: 1-877-305-8952 (OptumRx).
Prior Authorization
For prescribers only, for questions regarding prior authorization, or to initiate prior authorization requests, call: 1-800-310-6826.
