Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies.
Information on the Family Independence Program, State Disability Assistance, SSI, Refugee, and other cash assistance.
If you cannot afford child care, payment assistance is available.
Children's Special Health Care Services information and FAQ's.
Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements.
Information on the Food Assistance Program, eligibility requirements, and other food resources.
Information about the health care programs available through Medicaid and how to qualify.
Our migrant program works with a number of organizations to provide services for Michigan’s migrant and seasonal farmworkers.
A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival.
Universal caseload, or task-based processing, is a different way of handling public assistance cases.
Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children.
Information on adoption programs, adoption resources, locating birth parents and obtaining information from adoption records.
Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services.
Information on child support services for participants and partners.
Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others.
Information on the Children's Foster Care program and becoming a Foster Parent.
Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure.
Information on treatment and services for juvenile offenders, success stories, and more.
Child Welfare Medical and Behavioral Health Resources
MDHHS and partners support a continuum of prevention services. The continuum is inclusive of primary, secondary, and tertiary prevention activities. Visit this page to learn more.
Information about injury and violence prevention programs in Michigan
Information on Safe Sleep for your baby, how to protect your baby's life.
The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards.
Resources and information to assist in assuring firearm safety for families in the state of Michigan.
The Division of Victim Services (DVS) provides a voice advocating for and responding to all victims of crime in Michigan. Learn more about DVS-funded programs and services, including Michigan’s 24/7, free, confidential, and anonymous domestic violence and sexual assault hotlines.
Medical Resources for Child Protection
Serves as liaison and provides funding to Michigan’s 45 local health departments.
Adult Behavioral Health & Developmental Disability Services
Multicultural Health
Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others.
Information on communicable & chronic diseases.
Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities.
Birth, Death, Marriage and Divorce Records
Boards and Commissions
Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST.
Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account.
Information on How to Bid, Requests for Proposals, forms and publications, contractor rates, and manuals.
Information & resources for Community and Faith-Based partners
Information on DHS Applications and Forms grouped by category.
Health Care Providers
Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps.
Michigan Statewide Systems of Care
Information on the grant awarded for the State Innovation Model Proposal
Protect MiFamily -Title IV-E Waiver
Offers resources for agencies who operate the Weatherization Assistance Program in the state of Michigan
Information is collected to monitor the general health and well-being of Michigan citizens.
Information on resources in your community and volunteer recruitment and training, and services provided at local DHS offices.
Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information.
A variety of reports & statistics for programs and services.
Search is currently unavailable. Please try again later.
The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
Home Help Individual Caregivers must use EVV for services on and after September 3, 2024.
Learn How to Download the EVV Mobile Application in 3 Steps
Michigan has selected HHAeXchange as the state’s selected EVV system. If using the state-offered EVV solution, HHAeXchange, the methods for reporting information include either the mobile application, HHAeXchange+, or Interactive Voice Response (IVR)/Telephony.
Do You Live with Your Client?
If you live with your client, have submitted a Live-in Caregiver Attestation form (BPHASA-2421) (including two proofs of residency) to the client’s MDHHS Adult Services Worker (ASW) and have been approved or are awaiting ASW decision, you do not need to use EVV.
After review, the ASW will send a notification of the determination via mailed letter to both the individual caregiver and client. For more information, see policy bulletin MMP 24-21.
If using the state-offered EVV solution, HHAeXchange, the methods for reporting information include:
Mobile Application
The HHAeXchange+ mobile application can be downloaded to a client-owned, caregiver-owned, or GPS-enabled tablet. The caregiver will use the device to clock in at the start of the service and clock out at the end of the service. This is the preferred method for reporting EVV information.
EVV HHAeXchange+ Mobile App User Guide
Interactive Voice Response (IVR)/Telephony
Using the client's home phone/landline, the caregiver will call a designated toll-free EVV telephone line to clock in at the start of the service and place a second call to clock out at the end of the service. EVV IVR User Guide
This is an approved method of reporting EVV but is only expected to be used if the mobile application is not an option. A caregiver may use IVR when:
If the client does not have a landline that can be used for the purpose of EVV, the caregiver must use the mobile application.
The following table offers a timeline and guidance for Home Help Individual caregivers for the September 3, 2024 go live date.
| Dates | Information |
| Ongoing |
MDHHS and HHAeXchange will use email to share information. Make sure your email address on file in your CHAMPS provider enrollment information is correct. Instructions on how to review or update your email address in CHAMPS: Individual Home Help Provider Address Modification. Email communications from MDHHS or HHAeXchange may go to your spam or junk email folder. Check your junk and spam email folders to make sure you are not missing notifications. |
| Recorded July 1, 2024 |
EVV Basics To learn EVV basics and provider resources view this recording and slide deck. Recorded July 1, 2024. |
| Recorded August 8, 2024 |
Steps to Download and Setup the HHAeXchange+ Mobile Application Learn how to download and set up the mobile application (HHAeXchange+). This includes the timing of when HHAeXchange will email the mobile activation code and other important information. Recorded August 8, 2024. |
| August 27, 2024, and August 28, 2024 |
Home Help Individual Caregivers: Prepare for Electronic Visit Verification (EVV) Webinar Sessions The MDHHS hosted two webinars for Home Help Individual Caregivers to learn how to download and set up the HHAeXchange+ mobile application to prepare for the Electronic Visit Verification (EVV) go-live date of September 3, 2024. This includes the timing of when HHAeXchange will email the mobile activation code and other important information. |
| The week of September 3, 2024 |
EVV Mobile Activation Code & Services Portal Credential Email EVV system credentials will begin to be shared with individual caregivers starting the week of September 3, 2024. The HHAeXchange credential email will be sent to the email address on file in your CHAMPS provider enrollment. The email will contain both the HHAeXchange+(plus) mobile application activation code and the email verification link for the HHAeXchange Services Portal. The mobile activation code is needed when setting up the HHAeXchange+ application and allows you, as the caregiver, to be linked to the State of Michigan to display your list of approved clients. You can use the mobile activation code for 7 days from the email date. After seven days, this code will expire. The HHAeXchange EVV Services Portal is a web-based system where individual caregivers can make corrections or edits to previously captured visits, which are unable to be fixed in either the mobile application or IVR. The email will contain a link to verify the email address. Once the email is verified you will receive a second email to reset your password. You will have 12 hours to reset the temporary password in the email. |
|
September 3, 2024 |
Go Live for Home Help Individual Caregivers
MDHHS Home Help individual caregivers serving Medicaid beneficiaries and who do not have an approved live-in caregiver exemption on file with MDHHS must use EVV for services on and after September 3, 2024. In addition to using EVV, Home Help individual caregivers must continue to use their current service verification methods, CHAMPS Electronic Service Verification (ESV) or Paper Service Verification (PSV). Payments will continue to be based using the data recorded on the current service verification methods until further notice. Review L Letter 24-38. |
| September 11, 2024 |
Home Help Individual Caregivers: EVV Go Live Open Session Webinars The MDHHS hosted two webinars for Home Help Individual Caregivers following the go live date of September 3, 2024. These webinars will allow caregivers to ask questions, troubleshoot any issues with how to clock in and out to report visits in both the mobile application and IVR methods. |
|
October 8, 2024 October 9, 2024 |
Home Help Individual Caregivers: October Open Hour Sessions Two additional webinars will be held on October 8th and 9th. Each webinar is an open forum with both MDHHS staff and Home Help individual caregivers. This is a great opportunity for caregivers to network, share helpful items they have learned about EVV, or ask questions about the EVV collection methods. Tuesday, October 8, 2024, 10:00 to 11:00 AM EST Click Here to Register Wednesday, October 9, 2024, 10:00 to 11:00 AM EST Click Here to Register Prior to these open hours, caregivers should have:
|
MDHHS has partnered with GetSetUp which offers an online platform and community that helps older adults enjoy more fulfilling, independent, and socially connected lives through learning. Visit GetSetUp to learn more.