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Contact Us
Get Alerts
To receive email alerts and notifications sign up for the EVV Listserv.
HHAeXchange
For questions or help using the HHAeXchange system contact HHAeXchange at 1-855-400-4429 or visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.
MDHHS Wants to Hear from You
Your questions and feedback regarding EVV are encouraged. Please send us your questions or provide feedback by using one of the contact methods below.
For all inquiries please include:
- Name:
- Email Address:
- Phone Number:
- Mailing Address:
- Provider NPI or CHAMPS Provider ID (if applicable):
- Job Title (if applicable):
- Services or Program:
- Preferred method of contact:
Email: MDHHS-EVV@Michigan.gov
CHAMPS Provider Contact Information
MDHHS uses email addresses entered in the CHAMPS provider enrollment application to communicate with providers. Providers should maintain valid email address information within their CHAMPS provider enrollment information. For instructions on how to update or modify email addresses reference the Provider Enrollment webpage step-by-step enrollment guide resources.
Additional Contact Methods
Provider hotline hours are Monday through Friday 8:00 am to 5:00 pm EST. The hotline is closed on all State of Michigan holidays and most national holidays.
- Atypical providers call: 1-800-979-4662
- Typical providers call: 1-800-292-2550
Beneficiary hotline hours are Monday through Friday 8:00 am to 7:00 pm EST.
- Beneficiary Help Line: 1-800-642-3195