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Individual Caregivers

Individual Caregivers

An individual caregiver or provider is defined by MDHHS as the direct care worker employed directly by the Medicaid beneficiary, also known as the client. The individual provides Home Help personal care services to the Medicaid beneficiary and submits directly to Michigan Medicaid to be paid.  

Individual caregivers must have their enrollment approved through the online MDHHS CHAMPS Provider Enrollment (PE) subsystem to be reimbursed for covered services rendered to eligible Medicaid beneficiaries. The individual caregiver has the option to be enrolled on their own or on their own and associate to an enrolled Home Help agency.  

Note if you currently work for an agency they may complete the CHAMPS enrollment application on your behalf.

  1. Get Started: MiLogin Instructions Instructions on how to register for a MiLogin account to access CHAMPS. 
  2. CHAMPS Instructions 
      • Instructions on how to complete and submit the CHAMPS provider enrollment application, revalidation, and more.
      • Check that your CHAMPS provider enrollment email address is correct so you can receive EVV login credentials. 
    1. Final Steps After completing steps 1 and 2, contact the MDHHS local county office to get authorized, provide services, and submit for payment.
    2. Electronic Visit Verification (EVV) As of September 3, 2024, all Home Help individual caregivers, unless exempt, must be using EVV. Visit the Michigan EVV website www.Michigan.gov/EVV to view training materials, including how to download the mobile app, and more.
      • Home Help services provided to clients who live with their caregiver(s), reside in a congregate living setting, or receive Home Help and Behavioral Health services during the same visit are exempt from EVV. For information about EVV exemptions, review the Medicaid Provider Manual or Policy Bulletin MMP 24-34.
      • Home Help individual caregivers required to use EVV and those exempt from EVV, must continue to use their current service verification methods, CHAMPS Electronic Service Verification (ESV) or Paper Service Verification (PSV). Payments will continue to be based using the data recorded on the current service verification methods until further notice.

    Recorded Webinars

    Below are recordings of previous webinar presentations.

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