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Training

Department of Health and Human Services

Training

Provider Outreach & Education (OE) is responsible for proactively engaging with providers, the public, and Department staff regarding Program mission, policies, special projects, and operational procedures: While building relationships to better anticipate problems, ensuring trust, with education and support.

Upcoming 2022 Webinar Dates

The Michigan Department of Health and Human Services (MDHHS) Provider Outreach and Education Section is currently using Adobe Connect for webinar training sessions. Adobe Connect is a web-based program that offers many features and is beneficial in providing better customer service to providers.

We ask that if you are a first-time user of Adobe Connect, you please take the time before the training to review the user guide and run a  URL connection test to ensure you will be able to view and hear the webinar. 

Please direct any questions, suggestions, or feedback to ProviderOutreach@Michigan.gov

 

The times listed below are Eastern Standard Time (EST)

Date Time Topic Agenda
October 7, 2022 9:00-11:00 AM Healthy Michigan Plan Waiver Request Public Hearing

MDHHS will host a public hearing to provide an overview and discussion of the Healthy Michigan Plan §1115 Demonstration Waiver Request, where all interested parties will have an opportunity to provide comments. This hearing will provide the same information previously presented during the August Medical Care Advisory Council meeting.

October 11, 2022 10:00-11:00 AM

Hearing and Audiology

This webinar will cover a policy overview, general billing guidelines, claim denial examples, COVID-19, and provider resources.
November 15, 2022 10:00 AM -3:00 PM

CHAMPS 102: Professional

This is a two-part webinar training with a 1-hour break from 12:00-1:00 PM.







102 training sessions will go further into the claim process including verifying eligibility, services, and prior authorizations before submitting a claim in CHAMPS. After a review of the processes required before submitting a claim, the training will proceed with claim submission, claim inquiry, and claim adjustment or void processes.
November 16, 2022 10:00 AM -3:00 PM

CHAMPS 102: Institutional

This is a two-part webinar training with a 1-hour break from 12:00-1:00 PM.

November 17, 2022 10:00 AM -3:00 PM

CHAMPS 102: Dental

This is a two-part webinar training with a 1-hour break from 12:00-1:00 PM.

Click here to Register

1-on-1 Provider Training Request

If you are currently enrolled as a Medicaid provider and are interested in having an MDHHS Provider Consultant contact you for 1-on-1 training, please submit your request using the link below. Once the information is submitted it will be logged and forwarded to a Provider Consultant that specializes in your field. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements. These 1-on-1 sessions are available virtually or in-person and are intended to provide specialized training for providers. For questions related to specific claims please contact Provider Support.

*Home Help Providers should contact 1-800-979-4662 or email ProviderSupport@Michigan.gov

1-on-1 Appointment Request
Case Conference Training Image

Association Request

If you are interested in having an MDHHS Provider Consultant attend your Association's meeting or conference, either in person or virtually, please submit your request using the link below. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements.

Association Request
PFL Webinar

Recorded Webinars

Previously recorded webinars from 2016 to current.

Recorded Webinars