Basic Skills Training Materials

ORR Resource Manual
Materials Basic Skills Training

• As of April 1, 2021, the updates to the Basic Skills Resource Manual and the MHC are listed. The tabs updated in the Basic Skills Resource Manual are: Tabs 1 through 11, 15, 18, 19, 21 and 23. The updated Chapters of the MHC that are listed are: Chapters 1, 2, 2A, 4, 4A, 5, 7, 7A, 9, 9A, 10, and 11.

• Basic Skills Training, Part I resource forms:

• LPH Complaint Notice (LARA)
• Rights Order Form - Office Services
• Summary of Rights
• Involuntary Process
• Responsibility of Office of Recipient Rights
• Assistance Making a Rights Complaint

• Basic Skills Training, Part II resource forms:

• Appeals Flow Chart
• Complaint Process Flow Chart
• Print Format Log with Math (2020) - Empty
• Required Correspondence