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August 22 2025 Reminder to Submit Home Health Therapy Claims in Sequential Order
August 22,2025: Attention Home Health Agency Providers: Reminder, the first home health therapy claim received for a beneficiary will initiate the 60 consecutive-day period. Claims submitted must be in sequential order (e.g., 4/01/2025, 4/08/2025, 4/15/2025) to prevent the incorrect home health therapy start date. Additionally, it is advisable to submit one claim per beneficiary each week to avoid confusion and processing errors.
Home Health Agencies who have identified paid claims in CHAMPS submitted in non-sequential order will need to initiate the claim void process within the HHAeXchange system to resubmit claims in sequential order.
- Agencies who bill directly in the HHAeXchange system reference this step by step instructions video for voiding claims or visit the Rebilling - Resubmissions and Adjustments webpage .
- Agencies who utilize an Electronic Data Interchange (EDI) vendor to submit claims to the HHAeXchange system can utilize the 837 Claim Files and Linked Contracts webpage for directions on voiding claims or visit the EDI Provider Rebilling webpage.
**Failure to initiate the claim void process, will result in reimbursement issues and an incorrect start date for the 60 consecutive-day period.**
For more information on home health therapy service limitations, refer to the Medicaid Provider Manual, Therapy Services chapter, Standard of Coverage and Service Limitations.
Resources
- For Electronic Visit Verification questions or help, visit the HHAeXchange Michigan Information Center website or call HHAX at 1-866-576-1179.
- For Home Health policy related questions email MDHHS-HomeHealthandHospice@michigan.gov
- To learn more about using your HHAX agency portal and learning EVV at your own pace, sign-up for the HHAeXchange University (LMS).
- Services that require EVV and other EVV policy can be found in Policy Bulletins MMP 24-11 and MMP 24-21.
- To stay up to date on EVV in Michigan, visit www.Michigan.gov/EVV.