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UnitedHealthcare Medicaid Pharmacy Information


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Customer Service

For questions regarding policy and coverage information, call: 1-800-903-5253.

Pharmacy Help Desk

For pharmacists only, for questions regarding billing issues, claims processing and assistance with claim edits, call: 1-877-305-8952 (OptumRx).

Prior Authorization

For prescribers only, for questions regarding prior authorization, or to initiate prior authorization requests, call: 1-800-310-6826.

General Pharmacy Benefit Information