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Contact the Office of Recipient Rights

The Michigan Department of Health and Human Services Office of Recipient Rights (MDHHS ORR)

MDHHS ORR has direct jurisdiction over all behavioral health services provided by MDHHS employees.

MDHHS ORR cannot directly intervene in disputes, complaints, or concerns with services provided by Community Mental Health Services Programs (CMHSPs) or Licensed Psychiatric Hospitals (LPHs) but can provide referral services to the appropriate ORR with jurisdiction.

Central Office

MDHHS ORR

333 S Grand Ave, 5th Floor

Lansing MI 48933

Telephone: toll-free 800.854.9090

Email: MDHHS-RecipientRights@michigan.gov

 

Caro Psychiatric Hospital

2040 Chambers Rd

Caro MI 48723-9296

Telephone: 989.672.7187 or toll-free 844.987.2276

Email: MDHHS-ORR-Caro@michigan.gov

 

Center for Forensic Psychiatry

8303 Platt Rd
Saline MI 48176
Telephone: 734.295.4594 or toll-free 888.509.6006

Email: MDHHS-ORR-CFP@michigan.gov

 

Kalamazoo Psychiatric Hospital

1312 Oakland Dr

Kalamazoo MI 49008-1205

Telephone: 269.337.3258 or toll-free 888.509.7007

Email: ORR-KPH@michigan.gov

 

Walter Reuther Psychiatric Hospital (Adult and Children)

30901 Palmer Rd

Westland MI 48186-5389

Telephone: 734.367.8560 or toll-free 888.802.9505

Email: ORR-WRPH@michigan.gov

 

Community Mental Health Services Programs (CMHSPs) and Licensed Psychiatric Hospitals (LPHs)

Each CMHSP and LPH operates an Office of Recipient Rights that has jurisdiction over the behavioral services they provide. All recipient rights complaints that are submitted to MDHHS ORR involving services provided by a CMHSP or LPH will be forwarded to the appropriate rights office. Find contact information for the appropriate recipient rights office by clicking the link below.

Contact Information for Local Rights Officers by County