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Contact Us
Contact the Office of Recipient Rights
The Michigan Department of Health and Human Services Office of Recipient Rights (MDHHS ORR)
MDHHS ORR has direct jurisdiction over all behavioral health services provided by MDHHS employees.
MDHHS ORR cannot directly intervene in disputes, complaints, or concerns with services provided by Community Mental Health Services Programs (CMHSPs) or Licensed Psychiatric Hospitals (LPHs) but can provide referral services to the appropriate ORR with jurisdiction.
Central Office
MDHHS ORR
333 S Grand Ave, 5th Floor
Lansing MI 48933
Telephone: toll-free 800.854.9090
Email: MDHHS-RecipientRights@michigan.gov
Caro Psychiatric Hospital
2040 Chambers Rd
Caro MI 48723-9296
Telephone: 989.672.7187 or toll-free 844.987.2276
Email: MDHHS-ORR-Caro@michigan.gov
Center for Forensic Psychiatry
8303 Platt Rd
Saline MI 48176
Telephone: 734.295.4594 or toll-free 888.509.6006
Email: MDHHS-ORR-CFP@michigan.gov
Kalamazoo Psychiatric Hospital
1312 Oakland Dr
Kalamazoo MI 49008-1205
Telephone: 269.337.3258 or toll-free 888.509.7007
Email: ORR-KPH@michigan.gov
Walter Reuther Psychiatric Hospital (Adult and Children)
30901 Palmer Rd
Westland MI 48186-5389
Telephone: 734.367.8560 or toll-free 888.802.9505
Email: ORR-WRPH@michigan.gov
Community Mental Health Services Programs (CMHSPs) and Licensed Psychiatric Hospitals (LPHs)
Each CMHSP and LPH operates an Office of Recipient Rights that has jurisdiction over the behavioral services they provide. All recipient rights complaints that are submitted to MDHHS ORR involving services provided by a CMHSP or LPH will be forwarded to the appropriate rights office. Find contact information for the appropriate recipient rights office by clicking the link below.