Skip to main content

Final Steps

Contact your Adult Services Worker (ASW)

Upon completion of the CHAMPS enrollment application if you already have a client/beneficiary who needs to be authorized for services contact your beneficiary's Adult Services Worker (ASW). The ASW will schedule a face-to-face meeting with you and your beneficiary. The new individual provider must be present for this meeting.

Click here for a map of county offices


Electronic Visit Verification (EVV) 

Home Help Individual Caregivers must use EVV for services on and after September 3, 2024. NOTE: Home Help live-in individual caregivers are exempt from using EVV. Additional guidance for Home Help live-in caregivers will be shared in a future communication.

In addition to using EVV, Home Help individual caregivers must continue to use their current service verification methods (ESV or PSV). Payments will continue to be based on the data recorded using the current service verification methods until further notice. Review L Letter 24-38 for more details.

To learn more about EVV. how to submit EVV, and review training materials visit the EVV webpage


Submit Electronic Service Verification (ESV)

Once services have been provided complete and submit a monthly Electronic Service Verification (ESV) either in CHAMPS or using the MyCare Visit Application. The ESV allows providers to report the daily tasks that were performed for the beneficiary and log services for multiple beneficiaries. The CHAMPS ESV list will show the beneficiaries that have been authorized to the Individual home help provider.

  • CHAMPS ESV Instructions PDF
  • Quick Reference Guide PDF
  • MyCare Visit Application Instructions PDF

Billing for Services on the Home Help Client’s Date of Hospital Admission

Beginning February 1, 2023, Home Help caregivers can bill for Home Help services provided on the day the Home Help client is admitted to a hospital. The services must be provided before the time of the Home Help client’s hospital admission. The Home Help provider must submit a BPHASA-2207 Home Help Billing for Hospital Admission form within 365 days of the date of service.

Click BPHASA-2207 for a fillable version of the form. 


Electronic Service Verification (ESV) Changes Affecting Payment

The Electronic Service Verification (ESV) process changed beginning in April 2022. For additional information, reference Policy Bulletin HASA 22-05 Electronic Service Verification Changes Affecting Payment.

As of April 2022, Home Help caregivers who use ESV will only be paid for:
  • Tasks provided, checked, and submitted on an ESV.
  • Travel time spent on laundry and/or shopping which are checked and submitted on an ESV (note: these tasks were added to the ESV in April 2022).

Along with this change, Home Help individual providers are able to correct and resubmit ESVs.

For additional assistance,  contact Provider Support at 1-800-979-4662 or ProviderSupport@Michigan.gov.

 

Return to Individual Providers Page