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The following training resources have been developed or updated:


Providing Residential Services in Community Settings Training Manual


This is a basic training curriculum including a training guide with readings and  return demonstrations for trainees. The curriculum materials are also aimed at the expanding range of community residential settings, including staff working in supported independent placements, and for adult foster care staff training initiatives.

Approximately 2,800 training guides have been distributed statewide to CMH Training Units and for staff working in approximately 1,550 specialized homes, and an additional 3,000 adult foster care settings. A videotape series is being produced to support this curriculum.

Please Note: This training manual is now available in electronic format, see the links below.  If you are unable for any reason to download and print the manual, provide the URL address below in blue to your local copy center or printer, they will be able to quote a price to print and three hole punch the manual for you.


Providing Residential Services in Community Settings - Training Manual      (The Entire Manual - Sections A through I, 648 Pages, 35.5 MB)


To be current with Department requirements, you will need the entire manual or equivalent approved modules.  If you have problems downloading the entire manual from the link above, it is broken into sections below which you may find easier to download and print one at a time. 


 (1.7 MB 58 Pages)  A. Introduction to Community Residential Services / Your Role as Direct Care Staff


 (705 KB 20 Pages)  B. The Rights of Individuals Receiving Mental Health Services


(4.5 MB 122 Pages)  C. Working with People: Introduction to Human needs, Values, Guiding Principles, and Effective Teaching Strategies


 (2.8 MB 102 Pages)  D. Basic Health and Medications


(2.0 MB 70 Pages)  E. Nutrition and Food Services


 ( 1.7 MB 56 Pages)  F. Environmental Emergencies: Preventing, Preparing and Responding


 (2.2 MB 52 Pages)  G. Working with People: Positive Techniques to Address Challenging Behavior


 (4H. Advanced Health and Medications .8 MB 154 Pages) 


  (301 KB 14 Pages)  I. Appendix - Responding to Life Threatening Situations: CPR and First Aid Requirements



A Trainer's Resource Guide

This guide contains descriptions of each module, trainer qualifications, prerequisites, length of training, values, criteria for successful completion, sample designs and activities, and test items for exam construction. The trainer's resource guide is still available in hard copy. See below for the order form.

Trainer's Resource Guide Order Form

For questions regarding these materials contact Jody Lewis at or call (517) 335


Department of Human Services
Direct Care Staff Training: Certified Facilities that Provide a Specialized Program