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Caregivers & Providers
Caregivers & Providers
For questions related to the HHAeXchange system visit the HHAeXchange Michigan Information Center FAQs
Caregivers and providers of the following Medicaid programs will require the use of EVV:
- Home Help
- Home Health
- MI Choice Waiver
- MI Health Link
- Community Transition Services
- Behavioral Health
A provider is an individual who directly provides services to a beneficiary, client, or participant. A caregiver is a direct care worker who works within an agency. This caregiver provides personal care services to an MDHHS Home Help client.
Frequently Asked Questions (FAQ)
Available Internet Discount Programs
The Affordable Connectivity Program is no longer accepting new applications or enrollments as of February 7, 2024. Consumers who currently participate in the program are expected to continue to receive their full ACP benefit until the program ends on April 30, 2024.
Individuals who qualified for the ACP benefit may be eligible for another Federal Communications Commission program called Lifeline. Lifeline is both a state and federal program that provides discounts on telecommunications and broadband service to certain qualifying low-income customers. Eligible low-income consumers can receive monthly discounts on their voice telephone and broadband services. Qualified consumers can get up to $9.25 off the cost of phone, internet, or bundled services (up to $34.25 if they live on qualifying Tribal lands).
Additional information about the Lifeline program and additional telecommunication resources can be found can be found on the Michigan Public Service Commission website: https://www.michigan.gov/mpsc/consumer/telecommunications/lifeline.
Wi-Fi Hotspot Map
The Michigan Public Service Commission (MPSC), in partnership with other State of Michigan agencies and Connected Nation Michigan, released a publicly available statewide Wi-Fi hotspot map to assist residents who currently lack internet access at home.