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Home Health Fee for Service Providers

Home Health Fee for Service Providers

As of June 1, 2024, EVV required HHCS codes must be billed through the state’s EVV system HHAeXchange only. HHAeXchange will allow a claim to be created and submitted to CHAMPS once an EVV record is complete. Missing or incomplete EVV records will prevent a claim from being created and will impact provider payment. Policy information can be found in the Michigan Medicaid Provider Manual, Electronic Visit Verification chapter. As outlined in MMP 26-10 Agencies must adhere to MDHHS compliance. 

Policy information can be found in the Michigan Medicaid Provider Manual, Electronic Visit Verification chapter. 

Upcoming EVV Compliance Webinars

Note: These trainings were intended for agency administrators only, NOT caregivers.
Join MDHHS and HHAeXchange for a Michigan-focused training designed to help providers better understand how EVV compliance is measured, reported, and improved. Each session will break down compliance calculations in a clear, practical way so you can confidently monitor performance and support your caregivers. For policy specifics refer to Final-Bulletin-MMP-26-10-EVV.pdf. 

The intended audience for each of the webinars is Home Help Agencies, Home Health Agencies, fiscal intermediaries (Fis), financial management services (FMS), MI Coordinated Health Highly Integrated Dual Eligible Special Needs Plans (HIDE SNPS), Prepaid Inpatient Health Plans (PIHPS), Medicaid Health Plans (MHPs), MI Choice Waiver Agencies, and Community Mental Health Services Programs (CMHSPs).

To help support agencies, the upcoming webinar date and time is being offered:

Training Session: EVV Made Simple: How to Stay Compliant Every Day (note this is not specific to MI but covers EVV best practices in general)

When: April 7, 2026, 11:00 AM ET Registration Link: https://info.hhaexchange.com/evvmadesimple

March 24, 2026: HHHAX Michigan: Know your Numbers:  Slides | Recording

    Get Started Today!

    Below are steps that Agencies can take to begin using the state offered EVV system, HHAX. 

    1. New Home Health Agency providers needing to enroll will need to complete a CHAMPS provider enrollment application and the HHAeXchange provider onboarding form to begin the process of EVV.
      • The Provider Onboarding Form must be completed regardless if the agency will be using their own EVV system or the state offered HHAX system.
      • Providers with their own EVV system may continue the use of the existing EVV system that meets state requirements and send visit data to the HHAeXchange system using electronic data interchange (EDI). Visit the HHAeXchange Michigan Information website, EDI section,  for steps and information.
    2. Review the training materials and resources.
    3. Login to your HHAX Provider Portal: https://app.hhaexchange.com/identity/account/login
    4. Bill through the HHAX system once EVV is recorded

    Visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan or call HHAeXchange at 1-866-576-1179.

    Recorded Webinars

    The MDHHS Home Health Team reviewed EVV usage with providers, addressed provider concerns, and offered updates on policy and procedure. 

    Review past HHAX Open Hours presentations below:

    Provider Contact Information

    MDHHS utilizes provider email address information entered in the CHAMPS provider enrollment application to communicate with providers. Providers are responsible for maintaining accurate and valid email address information within their CHAMPS provider enrollment information. If the email address information is out of date or incorrect, enrolled providers will want to modify their enrollment information and submit it for approval.

    For instructions on how to update or modify email addresses reference the Provider Enrollment webpage for step-by-step enrollment guide resources.