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Home Health Fee for Service Providers

Home Health Fee for Service Providers

As of June 1, 2024, EVV required HHCS codes must be billed through the state’s EVV system HHAeXchange only. HHAeXchange will allow a claim to be created and submitted to CHAMPS once an EVV record is complete. Missing or incomplete EVV records will prevent a claim from being created and will impact provider payment. Policy information can be found in the Michigan Medicaid Provider Manual, Electronic Visit Verification chapter. 

Policy information can be found in the Michigan Medicaid Provider Manual, Electronic Visit Verification chapter. 
 

 Get Started Today!

Below are steps that Agencies can take to begin using the state offered EVV system, HHAX. 

  1. New Home Health Agency providers needing to enroll will need to complete a CHAMPS provider enrollment application and the HHAeXchange provider onboarding form to begin the process of EVV.
    • The Provider Onboarding Form must be completed regardless if the agency will be using their own EVV system or the state offered HHAX system.
    • Providers with their own EVV system may continue the use of the existing EVV system that meets state requirements and send visit data to the HHAeXchange system using electronic data interchange (EDI). Visit the HHAeXchange Michigan Information website, EDI section,  for steps and information.
  2. Review the training materials and resources.
  3. Login to your HHAX Provider Portal: https://app.hhaexchange.com/identity/account/login
  4. Bill through the HHAX system once EVV is recorded

Visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan or call HHAeXchange at 1-866-576-1179.

EVV Compliance Webinars

MDHHS and HHAeXchange hosted a Michigan-focused training designed to help providers better understand how EVV compliance is measured, reported, and improved. The sessions held on March 24th and April 7, 2026 broke down compliance calculations in a clear, practical way to allow agencies to confidently monitor performance and support your caregivers. For policy specifics refer to Final-Bulletin-MMP-26-10-EVV.pdf.
 
To view the slide decks and recordings visit the EVV Compliance section of the HHAX Michigan Info Center website.

HHAX Compliance Direct Emailed Reports

Direct emailed EVV Compliance Reports will be proactively sent to each Michigan Provider by HHAeXchange via secure email. Providers need to be enrolled with HHAeXchange and have at least one HHAeXchange Provider Portal user with an ADMIN user role. Only Provider Portal users with ADMIN user roles will receive this email.

  • Email will be sent from: secure-ssis@hhaexchange.com 
  • Check your junk/spam folder 
  • If you do not see the email at all, speak with your IT lead about allow-listing HHAeXchange’s email address above
  • Report will be titled: “MI EVV Compliance Report_Agency Name"

Recorded Webinars

The MDHHS Home Health Team reviewed EVV usage with providers, addressed provider concerns, and offered updates on policy and procedure. 

Review past HHAX Open Hours presentations below:

Provider Contact Information

MDHHS utilizes provider email address information entered in the CHAMPS provider enrollment application to communicate with providers. Providers are responsible for maintaining accurate and valid email address information within their CHAMPS provider enrollment information. If the email address information is out of date or incorrect, enrolled providers will want to modify their enrollment information and submit it for approval.

For instructions on how to update or modify email addresses reference the Provider Enrollment webpage for step-by-step enrollment guide resources.