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January 12 2026 Prior Authorization Fax Lines Down

January 12, 2026: Attention All Providers: The following Michigan Medicaid Prior Authorization fax lines are currently down:

  • Main PA Fax (517)335-0075
  • PDN and PA Changes Fax (517)241-7813
  • PACER Fax (517)763-0402

For a faster turn-around time, providers can enter Prior Authorization using the Direct Data Entry (DDE) option in CHAMPS which is always the preferred method. During this outage use DDE, if assistance is needed review the Prior Authorization Submission Video or refer to the additional Prior Authorization resources.

For specific questions call 1-800-622-0276 or PACER 1-844-722-3764. Once the fax numbers are back online, additional notice will be sent. We apologize for any inconvenience this may cause.