The Family Center for Children and Youth with Special Health Care Needs (Family Center)

Welcome to the Family Center for Children and Youth with Special Health Care Needs (Family Center)! The Family Center is the statewide parent-directed center within Children's Special Health Care Services (CSHCS) and the Michigan Department of Health and Human Services (MDHHS).

The Family Center offers emotional support, information, and connections to community-based resources to families of children and youth with special health care needs. This includes all children who have or are at an increased risk for: physical, developmental, behavioral, or emotional conditions. Children do not need to be enrolled in CSHCS to receive services from the Family Center. 

The Family Center also provides parental perspectives and input on health care matters while focusing on families' access to coordinated systems of care. The Family Center works from a family-centered care approach and promotes family/professional partnerships at all levels of care. This ensures that families participate in the decision-making process and are satisfied with the services they receive.

How to reach us:

  1. Call the CSHCS Family Phone Line at 1-800-359-3722 
  2. Send an email to:

Services Include:

  • Information and Referrals
  • Support
    • Sibling
    • Bereavement
    • Family/Youth Transition
    • Parent-to-Parent
  • Family Phone Line
    • Peer Support
    • CSHCS Questions
  • Quarterly Newsletters
  • Camp and Conference Scholarships
  • Parent Mentor Trainings
  • Bereavement Parent Mentor Trainings
  • Connect families to community-based resources
  • Support to Local Health Departments
  • Family Leadership Network
  • Trainings on CSHCS and the Family Center

Important Links and Resources

The Family Center for Children and Youth with Special Health Care Needs staff understands this is a difficult time for families across the State of Michigan. We recognize that families who have children and youth with special needs have many additional concerns related to the Coronavirus. There are many resources out there for families. Please click the link below to access information and resources to assist you during this time.

Michigan Family Connections Newsletter, Spring 2021

Michigan Family Connections Newsletter, Fall 2020

Michigan Family Connections Newsletter, Fall 2019

Michigan Family Connections Newsletters 2014 - 2019

Conference Scholarship Application Packet

Michigan Resources for Grieving Families

Epilepsy Resources

Beneficial Apps for Children and Youth with Epilepsy

Health Care Transition Resources for Youth with Disabilities

Meet Me

Check out a great new tool called Meet Me  which utilizes a concept called Shared Decision Making. Shared Decision Making relies on mutual trust and understanding. The Patient and Family Advisors to Michigan's Pediatric Epilepsy Project recommend patients and families set the stage for partnership before the first visit by sharing key information about yourself or your child with your health care provider.

Upcoming Trainings

Parent Connect Calls

The Root Cause of Behavior, October 6, 2021 at 11:00 am-12:00 pm EST.

Self-Care & the Holidays, Wednesday, November 3, 2021, at 4:00 pm EST.

Parent Mentor Trainings

Virtual Bereavement Parent Mentor Training on Saturday, October 16, 2021, from 9 am to 3:30 pm EST on Microsoft Teams.
 This training is open for parents/caregivers who have had a child with a special health care need, experienced the loss of their child and would like to help other parents that they are looking for support in their journey with grief.

Registration for the Bereavement Parent Mentor Training can be completed at:

Virtual Parent Mentor Training will take place from Tuesday, November 2, 2021 through Thursday, November 4, 2021 starting at 9:00 am EST on Microsoft Teams from Microsoft Teams.

Registration for this event can be completed at:


Free Online Trainings

The Family Center's Parent Mentor Training
What is Children's Special Health Care Services?
Transition to Adulthood Services

You will need to sign in to access this website. Use the "Create New User" function if it is your first time visiting the site. Use "Public" as your organization and hit the "Continue" button. You do not need an access code. Fill out the boxes that follow. Only the boxes with the stars are required. Click "Create New User" and accept the user agreement to continue. Scroll down the list until you see the training you are looking for and click on the far-left icon to start the training.

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