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The Family Center for Children and Youth with Special Health Care Needs (Family Center)

Welcome to the Family Center for Children and Youth with Special Health Care Needs (Family Center)! The Family Center is the statewide parent-directed center within Children's Special Health Care Services (CSHCS) and the Michigan Department of Health and Human Services (MDHHS).

The Family Center offers emotional support, information, and connections to community-based resources to families of children and youth with special health care needs. This includes all children who have or are at an increased risk for: physical, developmental, behavioral, or emotional conditions. Children do not need to be enrolled in CSHCS to receive services from the Family Center. 

The Family Center also provides parental perspectives and input on health care matters while focusing on families' access to coordinated systems of care. The Family Center works from a family-centered care approach and promotes family/professional partnerships at all levels of care. This ensures that families participate in the decision-making process and are satisfied with the services they receive.

How to reach us:

  1. Call the Family Center Direct Line at 517-241-7630
  2. Call the CSHCS Family Phone Line at 1-800-359-3722 
  3. Send an email to:

Services Include:

  • Information and Referrals
  • Support
    • Sibling
    • Bereavement
    • Family/Youth Transition
    • Parent-to-Parent
  • Family Phone Line
    • Peer Support
    • CSHCS Questions
  • Quarterly Newsletters
  • Camp and Conference Scholarships
  • Parent Mentor Trainings
  • Bereavement Parent Mentor Trainings
  • Connect families to community-based resources
  • Support to Local Health Departments
  • Family Leadership Network
  • Trainings on CSHCS and the Family Center

Important Links and Resources

The Family Center for Children and Youth with Special Health Care Needs staff understands this is a difficult time for families across the State of Michigan. We recognize that families who have children and youth with special needs have many additional concerns related to the Coronavirus. There are many resources out there for families. Please click the link below to access information and resources to assist you during this time.

Michigan Family Connections Newsletter, Spring 2022

Michigan Family Connections Newsletter, Winter 2022

Michigan Family Connections Newsletters 2014 - 2022

Conference Scholarship Application Packet

Michigan Resources for Grieving Families

Family Leadership Network (FLN) - Our Family Leadership Network (FLN) works with MI Family to Family Health Information Center and the Family Center for Children and Youth with Special Health Care Needs. The FLN helps us stay connected with resources and families across Michigan. Up to two FLN members come from each of the 10 Michigan Prosperity Regions. Learn more about the FLN and see current openings here:  Family Leadership Network - Michigan Family to Family (

Epilepsy Resources

Beneficial Apps for Children and Youth with Epilepsy

Health Care Transition Resources for Youth with Disabilities

Meet Me

Check out a great new tool called Meet Me which utilizes a concept called Shared Decision Making. Shared Decision Making relies on mutual trust and understanding. The Patient and Family Advisors to Michigan's Pediatric Epilepsy Project recommend patients and families set the stage for partnership before the first visit by sharing key information about yourself or your child with your health care provider.


Family Voices Telehealth Webinars

Family-centered telehealth is a way of receiving health care services.

As part of an award, the national Family Voices created webinars titled the Nuts and Bolts of Telemedicine: Essentials for a Family-Centered Experience.

Here are the four webinars:

  1. Are you Connected?
  2. Do you Have a Device?
  3. Can You "See" Your Provider?


Upcoming Trainings

Parent Connect Calls

Professional Connect Calls

Parent Mentor Trainings
Weekday Virtual Parent Mentor Trainings:

Saturday Virtual Parent Mentor Trainings:


Free Online Trainings

The Family Center's Parent Mentor Training
What is Children's Special Health Care Services?
Transition to Adulthood Services

You will need to sign in to access this website. Use the "Create New User" function if it is your first time visiting the site. Use "Public" as your organization and hit the "Continue" button. You do not need an access code. Fill out the boxes that follow. Only the boxes with the stars are required. Click "Create New User" and accept the user agreement to continue. Scroll down the list until you see the training you are looking for and click on the far-left icon to start the training.

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