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The MDHHS Cancer Prevention and Control Section aims to provide resources to all. We are pleased to offer translation and interpretation services to help connect you with the resources and care you need.
Translation and Interpretation Services
If you or someone you know needs language assistance, please contact us via email, in your language, at MDHHS-CPCS-LANG@michigan.gov. You will hear back from us within 48 hours (two business days). If this is a medical emergency, please contact 9-1-1.
Tips for Limited English Proficient Individuals
- If you require language assistance, ask for an interpreter, It is your right! Qualified medical interpreters are trained to interpret health information accurately. They are also trained on all Health Information Privacy (HIPAA Rule) requirements to keep your information private.
- Qualified interpretation services are available to you for free. You should not ask a family member or friend to provide interpretation services. They may not possess the right skillset to provide these services.
- When visiting health offices and clinics, show an I Speak Card to a staff member who will be able to secure an interpreter for you.
- Ask for an interpreter when you see your primary care doctor or specialist.
- Ask for interpretation or translation services when you get other kinds of services, such as laboratory tests, diagnostic screening, physical therapy, or counseling.
- If you know that you will need an interpreter, tell your doctor or the office staff as far ahead as you can.
- Ask your doctor, health plan, and pharmacy to include your language request and need for an interpreter in your medical record.
- Contact the U.S. Department of Health and Human Services Office for Civil Rights (OCR) if you believe your rights to receive language access have been violated.
If You Are Deaf or Hard of Hearing
You have the right to a sign language interpreter if you need one. This right is protected by the federal Americans with Disabilities Act. The MDHHS Cancer Section provides interpretation services for individuals who are deaf or hard of hearing (DHOH). To schedule an American Sign Language (ASL) interpreter, please contact MDHHS-CPCS-LANG@michigan.gov.